CORE SERVICES

Some services are specific to certain property types which include retail, office, industrial and residential.

Estate Management

  • Full service management of sectional title schemes and home owner associations;
  • Facilities and maintenance management as per requirements;
  • Arrange insurance and process all claims;
  • Drafting of conduct rules and constitution;
  • Assist in enforcement of rules;
  • Pay all expenses on behalf of the estate and likewise recover all amounts due;
  • Keep full records of administration;
  • Complilation of budget and comparison with actual;
  • Montly report including Budget vs Actual, Income Statement, Trial Balance and Arrears Analysis;
  • Keeping full accounting records;
  • Prepare and deliver montly levy statements;
  • Keep all statutory records;
  • Arrange meetings and attend where necessary;
  • Pay on behalf of the estate salaries, wages, UIF and Workmen's Compensation;
  • CSOS registration and annual reporting.

Rent collection

  • Generate monthly rental invoices
  • Collection of rental and other charges
  • Executing credit control procedures (telephonic and written)
  • Hand-over and legal proceedings where necessary

Leasing

  • Securing of new tenants
  • Vetting of new tenants
  • Appointment of external brokers
  • Updating external brokers on vacancies and commission structures
  • Establishing a marketing strategy
  • Establishing market rentals
  • Attending to lease renewals
  • Standardising lease documents and formats

Facility Management

  • Awarding of contracts: cleaning, landscaping, security, lift maintenance etc.
  • Attending to supervision of all maintenance work
  • Routine maintenance procedures
  • Service level agreements
  • Computer-assisted facilities management systems
  • Adherence to occupational health, safety and security standards
  • Supervision of service providers
  • Single point of management contact
  • Attending to tenant installations
  • Performing property inspections on a regular basis, compile maintenance reports, maintenance budgets etc. o
  • Ensuring a high level of service from service providers.
  • Administration & reporting
  • Reconciliation and payment of all property expenses such as rates, property maintenance etc.
  • Preparation and submission of monthly Cash Flow Statement and Rent Roll
  • Preparation of annual Income & Expenditure Budget
  • Preparation of a monthly or quarterly Income Statement reflecting Actual versus Budget with explanations for material variances.
  • Preparation of a Management Report